General conditions of sale

Welcome to Annaïs . Thank you for your trust. These general terms and conditions of sale apply to all orders placed on our website www.annaisparis.com . Please read them carefully before finalizing your purchase.

1. Company Information

Annaïs Cosmética Paris SL
Email: contact@annaisparis.com
NIF: B19819564

2. Products

We make every effort to ensure that the descriptions, photographs, and specifications of our products are as accurate as possible. However, slight variations may occur, particularly in colors due to screen settings.

3. Price

Prices are indicated in euros (€), all taxes included (TTC).
Delivery costs, if applicable, are added when the order is confirmed.
We reserve the right to change our prices at any time, but products will be invoiced based on the rates in effect at the time the order is placed.

4. Order

To order:

  • Select your products and add them to your cart.

  • Confirm your order by following the payment instructions.

By confirming your order, you accept all of these general terms and conditions of sale.

We reserve the right to refuse or cancel an order in the event of an existing dispute with the customer, a payment incident or suspicion of fraud.

5. Payment

We accept the following payment methods:

  • Bank card (Visa, MasterCard, etc.)

  • Google Pay

  • Other payment methods available on the site

Payment is fully secure thanks to the SSL protocol.

6. Delivery

Delivery terms (times, costs, areas served) are detailed on our [Entregas y devoluciones / Delivery and returns] page.

7. Right of withdrawal

In accordance with current legislation, you have 14 days from receipt of your order to exercise your right of withdrawal, without having to provide a reason or pay penalties.

For more information, see our [Entregas y devoluciones / Delivery and returns] page.

8. Liability

Annaïs cannot be held responsible for damage resulting from improper use of the product purchased.
We cannot be held liable for any inconvenience or damage inherent in the use of the Internet network (service interruption, external intrusion, virus, etc.).

9. Intellectual Property

All elements of the site www.annais.com are and remain the exclusive intellectual property of Annaïs .
No one is authorized to reproduce, exploit or use, even partially, these elements without our express authorization.

10. Personal data

We are committed to protecting your personal data. To learn more, see our Privacy Policy .

11. Applicable law

These general conditions are subject to Spanish law.
In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, the Spanish courts will have jurisdiction.